TCS Operating Model To Help Europ Assistance on Global Mission By CIOTechOutlook Team

TCS Operating Model To Help Europ Assistance on Global Mission

CIOTechOutlook Team | Tuesday, 06 February 2024, 02:33 IST

Tata Consultancy Services said that it has won a long term bargain from Europ Help, a worldwide help and travel insurance agency, to help rethink its worldwide IT working model. The deal's financials were not made public. As the essential accomplice, TCS will move forward its conveyance communities in Europe and across geologies to give Europ Help start to finish endeavor IT application administrations

The partnership will also see TCS leveraging its proprietary solution, ignio AIOps from its Digitate suite of offerings to enhance operational resilience and business agility. The solution will provide Europ Assistance with actionable insights into its technology stack, improving productivity and availability. The partnership will help Europ Assistance scale its business capabilities, support its expanding partnership ecosystem, and enhance its speed to market, as per economic times.

TCS and Europ Assistance will collaborate on novel use cases utilizing generative AI and other cutting-edge technologies as part of the partnership, which will also place an emphasis on co-innovation.

“We are very happy to partner with TCS in what we see as a very exciting period in our organization's evolution,” said Fabien Azavant, group chief information officer and member f group management committee, Europ Assistance.

“We are pleased to partner with Europ Assistance in their journey of transformation. The new, automation-powered operating model will enable Europ Assistance to achieve its global mission while serving its customers anytime, anywhere,” said Hemakiran Gupta, head of banking, insurance and financial services, Europe, TCS.