Chargeback Gurus Partners with Microsoft To Complement Microsoft Dynamics 365 Fraud Protection By CIOTechOutlook Team

Chargeback Gurus Partners with Microsoft To Complement Microsoft Dynamics 365 Fraud Protection

CIOTechOutlook Team | Wednesday, 16 August 2023, 03:20 IST

To provide an end-to-end managed solution and service to lower payment transaction risk, Chargeback Gurus (CBG), a market leader in chargeback prevention and revenue recovery solutions, announced a partnership with Microsoft Dynamics 365 Fraud Protection. Real-time fraud decisioning is required, thus it's critical for merchants to have access to managed services with the knowledge and equipment necessary to successfully thwart fraudsters while facilitating legitimate transactions. Through this partnership, CBG and Microsoft will combine their creative know-how to generate an excellent end user experience.

“Our relationship with Microsoft Dynamics 365 Fraud Protection will unlock a multitude of advantages for merchants and their clients,” said Rodrigo Figueroa, COO at CBG. “By combining our respective solutions and innovation expertise, merchants now have access to an even more comprehensive end-to-end solution in the payments risk space.”

Pymnts.com reports that 77% of merchants indicate that among the biggest sources of dispute-related hardship over the last year were the costs associated with fraud and disputed transactions. The majority require more tools, information, or resources to successfully combat and prevent fraud.

“Microsoft shares our commitment to fraud prevention and revenue recovery, and we are confident this collaboration will help even more merchants approve more quality transactions while stopping fraudulent ones,” said Tim Tynan, CEO of CBG.

“We are pleased to work with Chargeback Gurus to deliver a comprehensive solution that empowers our clients to win the race against fraud. Chargeback Gurus and Microsoft have complementary capabilities and share the same passion to fight fraud without disrupting the business of honest stakeholders,” said Donald Kossmann, General Manager, Microsoft Dynamics 365 Fraud Protection.

With full access to CBG's portfolio of fraud prevention tools, Dynamic 365 merchants can now better manage their fraud risk and disputes.